Privacy Policy

Last Updated: 24 August 2026

Ishani Trading ("Ishani Trading", "we", "us", or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect information when you visit or use our website.

1. Information We Collect

We may collect the following information when you browse our website, create an account, place an order, or contact us:

• Name

• Business or company name

• Billing and shipping address

• Phone number

• Email address

• Account information

• Order and transaction details

• Information provided through customer support or enquiries

• Device, browser, IP address, and website usage information

2. How We Use Your Information

We may use collected information to:

• Process and deliver orders.

• Manage customer accounts.

• Process payments.

• Communicate about orders and deliveries.

• Respond to enquiries and support requests.

• Improve our website, products, and services.

• Prevent fraud and unauthorized activity.

• Maintain business and transaction records.

• Comply with applicable legal and regulatory requirements.

3. Payment Information

Payments may be processed through third-party payment providers.

We generally do not store complete payment card or banking credentials on our own servers. Payment information is handled according to the security practices and privacy policies of the relevant payment provider.

4. Cookies

Our website may use cookies and similar technologies to:

• Maintain website functionality.

• Remember user preferences.

• Understand website traffic and usage.

• Improve the user experience.

You may manage cookies through your browser settings. Disabling certain cookies may affect website functionality.

5. Sharing of Information

We may share necessary information with trusted service providers that assist us with:

• Payment processing

• Shipping and logistics

• Website hosting and technology

• Customer support

• Analytics and website operations

• Professional or legal services

We may also disclose information where required by law or to protect our legal rights, customers, business, or systems.

We do not sell personal information as a commercial product.

6. Data Security

We take reasonable technical and organizational measures to protect personal information from unauthorized access, misuse, alteration, disclosure, or loss.

However, no electronic transmission or storage system can be guaranteed to be completely secure.

7. Data Retention

We retain personal information for as long as reasonably necessary to fulfil the purposes described in this Privacy Policy, including order fulfilment, customer service, business records, dispute resolution, and legal compliance.

8. Your Rights

Subject to applicable law, you may have the right to request access to, correction of, or deletion of certain personal information held by us.

Privacy-related requests can be submitted using the contact details provided on our website.

9. Third-Party Websites

Our website may contain links to third-party websites or services. We are not responsible for their privacy practices, content, or security.

Customers should review the privacy policies of third-party services before providing them with personal information.

10. Children's Privacy

Our website is not intentionally directed toward children. We do not knowingly collect personal information from children where prohibited by applicable law.

11. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Changes will be published on this page along with an updated "Last Updated" date.

12. Contact Us

For privacy-related questions or requests, please contact Ishani Trading through the contact information available on our website.